OUR CLIENTS KNOW BEST. FIND OUT WHY THEY THINK WE ARE AMAZING.
The below reviews are provided voluntarily by clients who have submitted comment cards in our waiting room, commented on our Facebook page, or sent us a card. They are listed below exactly as they are written and are kept on file. Reviews listed as "Unsigned" are clients who did not sign their comment cards.
July 14, 2021
My overall experience was excellent. Liked the treats. Lisa July 14, 2021
I found about you from the web. My overall experience was excellent. Always pleasant, clean facilities, very helpful, great pet care. Tracy June 22, 2021
I found out about you from family. My overall experience was excellent. There is nothing you can do to make my experience more enjoyable. This place saved my dog. Chris June 17, 2021
I found out about you from my dad. My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. I like it as it is now. Matthew May 7, 2021
Thank you so much for the love and care you showed to us and Kiwi. We could see how much you love what you do. Thanks again. Julia and Dave H. April 24, 2021
Thank you Dr. Hruza, Mikalyn, and the entire team at Medical Lake Veterinary Hospital for your compassionate care of our sweet kitty, Memphis, on Monday. Your empathy toward our family as we struggled to say "good-bye" to her was a comfort to us. We appreciated everything from your tenderness with Memphis, the tears in your eyes, the lovely paw print keepsake, to your patience while our family gathered together in the homey and comfortable space you have set aside in Room 6 . . . the little touches went way above what we might have hoped and we thank you from the bottom of our hearts! The Gentry family: Michele, Wendell, Grace, Leah, Lane, and Lindsey April 7, 2021
I found out about you because I am local. My overall experience was excellent. There is no way you could have made my experience more enjoyable. You're already doing fantastic! I love taking my animals here. Sammie
March 29, 2021 February 22, 2021
I found out about you via Google Assist. My overall experience was excellent. I really don't think there was anything you could do to make my experience more enjoyable. Thank you for discovering my fur baby's thyroid issues. You guys rock!! Jeannie
Dr. O'Bannan and Staff, Thank you for the care and kindness you showed us when we brought in Mr. Beryl. It's so hard to meet people and animals when it's for a good-bye instead of a hello. Thank you for making the best of a very difficult day! We appreciate all you did. Thank you!
February 22, 2021
February 10, 2021
I found out about you from a friend. My overall experience was excellent. There is nothing you can do to make my experience more enjoyable. Love all the techs and vets. Jessica L.
January 14, 2021
Dear staff at Medical Lake Veterinary Hospital, thank you for takng such good care of Poncho. The doctor pulled quite a few teeth. He is healing well and has a little spring back in his step. Oddly, he started eating his crunchy food again. Christy A.
December 28, 2020
I was referred by a friend to come to you. My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. Everyone was friendly, professional, and great. Kristine
December 23, 2020
Thank you for all your compassion and care of Seahawk. We appreciated all your love given to him. Mark and Lin S.
December 22, 2020
We truly appreciate the great care you gave Lucy and also the love you are showing to our Sammy. You are the best! Joseph and Brenda V.
December 21, 2020
Merry Christmas to the Medical Lake Vet Hospital doctors and staff! Jake and Morgan wish you a Happy New Year! Thank you for all you do and I want to say thank you for trying so hard to save my Cassie. You're appreciated and I will never forget it. May 2021 prove to be a better year than 2020! Shirley, Jake, Morgan, and in memory of Cassie
December 21, 2020
ML Vet Hospital, Thank you all for everything you do for our fur babies! May blessings fill your heart and homes with love, hope, joy, inner peace, good cheer, good health, happiness, tranquility, comfort of good friends, family, and those you hold dear. May Jesus, son of Mary, bless you always and may the joy that Christmas brings come to you on angel wings. Lots of love, hugs, and prayers! Tammy, Scott, MeyKah, Mazzi, Alexis, Maya, and Sophie
December 11, 2020
Thanks for taking such good care of us during these times of craziness. Your concern for our welfare and compassion are much appreciated. Meows, licks, and head bumps, Nikko Yoki Verde Puffe, Boots Yardley Esq, Ms Minnie Ming Mao, Ms Osca Poppycat, and Candace
December 7, 2020
Medical Lake Veterinary Staff, First off this is not something I normally do, but my grandma would be proud of me. :-) I knew my girl Stormy (Blue Heeler) was tired of hurting and being in pain. I'm so grateful that I asked a colleague for a recommendation on how to say goodbye to our 14 year old baby girl. From the first phone call to watching Dr. Dutton leave the room, I don't even know how to say thanks. I would love to give you ALL a hug and say thanks for taking care of not only Stormy but also my daughter and me. I know what you do sometimes is HARD but please know that what you do truly is heroic. PLEASE continue what you do EXACTLY how you do it. I hope I never have to see you again in this way but when/if I do, it sure feels comforting to know you are ALL there. You are ALL amazing. I wish I could do more than just say "thanks!!" From your new greatest fans, Gerald, Dawna, Shyann M. and Trace and Rainy too!
December 1, 2020
Dr. Dutton, I didn't mention this before but this summer we were heading out of town with some friends and their older dog just wasn't doing very well. We were literally gassing up our cars at Petro to go and figured your Medical Lake Clinic was the closest. You and your team took such great care of us, especially as our friends knew they were going to have to put their dog down. Where we were looking for some place convenient, you gave us the experience we all needed...thank you. Since then my family ended up talking me into a labradoodle puppy we named Finnegan, and because of the care you showed us, we decided to make you his vet. Thank you. Toby B.
November 25, 2020
Mark and I would like to thank the staff for the fine care you gave our cat Seahawk. Seahawk's last days were more comfortable due to your care and support. We cannot thank you enough. We will wait for the day that we meet him again at the Rainbow Bridge. Again, thank you so much. Lin S.
November 18, 2020
On Monday the 9th I brought my kitty Minnie in as a drop-off. I asked if she could be looked at right away. All staff members assisted me right away. Thank you everyone who helped me. It warmed my heart to have that help. Minnie could not be saved but the kindness I was given I will never forget. Carolyn F.
October 20, 2020
Thank you for all the wonderful support you have there at your clinic. You're fast, thoughtful, and give wonderful support. Even though you are busy, you always have time to see my pet cat. You treat us like we are your one client. Thank you very much. Dave M.
August 25, 2020
I have been going to you for years. My overall experience was excellent. I just wanted to say I love the new text message system to keep us updated. Kudos! Unsigned
July 14, 2020
I found out about you from seeing your facility. I live here. My overall experience was excellent. There is nothing you can do to make my experience more enjoyable. Jackie
June 11, 2020
To Staff at Medical Lake Vet, thank you so much for all the care you gave to my sweet Daisy bunny! You all are the best! Deb and Daisy
June 6, 2020
My overall experience was excellent. My experience was as enjoyable as a vet could be! Ezra
April 30, 2020
I found out about you from Google. My overall experience was excellent. There is no way you could have made my experience more enjoyable. April F.
April 22, 2020
My name is Bagheera. You gave me a peaceful passing on 4/10/20 with my parents. I would like to thank you for being patient with my mum. She didn't take my passing very well. She needed your support. From Doggie Heaven, Bagz
March 31, 2020
We are so grateful for the outstanding care that all of our dogs continue to receive at Medical Lake Veterinary Hospital. We have had some challenging health events recently and have received nothing but excellent care and compassion from every provider we have seen. Thank you for helping us resolve this! Rachel C.
March 24, 2020
Thank you for making the time to answer our inquiries over the phone. I always take it for granted that you will just be there when I'm ready, but I very much appreciate you all. You have come to our house to care for our babies and have let me just pop in when Ms Pickles needs her allergy shot. Sarah W.
March 24, 2020
You all are seriously the best! Thank you for all that you do for each and every one of our critters--big and small. ❤️ Kim K.
March 24, 2020
You guys rock. 😸 Allie S.
March 24, 2020
Thanks for all you do for us and our animals. You guys are awesome! Lori B.
March 24, 2020
Thank you for all you do!! Lindsey M.
March 24, 2020
Thank you for all you do and helping our sweet Choo Choo during her recent stay. She is doing fantastic and seems to be getting better each day🐶❤️ Jane G.
March 24, 2020
Thank you so much 🙏🏻. Picked up a prescription for Daisy dog and appreciated the accommodations you've made. Stay safe and healthy- we love you guys! ❤️ Karice T.
March 21, 2020
To All the Amazing Staff at Medical Lake Veterinary Hospital. We wanted to thank you all from the bottom of our hearts for the care that you have provided to our beloved Roxy. From the time we arrived in Spokane until recently with her passing, the care you all have provided has been amazing. Specifically to Dr. Hruza, Dr. O'Bannan, Alyshia,and Rachael -- the compassion you showed for us and Roxy and the dignity and respect you gave to Roxy as she made her way from this world and crossed the Rainbow Bridge to her new life, couldn't have been better. We will miss Roxy greatly and thank you for everything you did for her. Thank you so much. Matt, Katie, Annie, and Roxy J.
March 11, 2020
To the entire M.L. Vet staff: I would like to thank each and everyone that helped Chloe. She was a very mild and gentle dog. Thank you for treating her the same. The doctor and aide that helped her go to sleep were so kind and helped me a lot. She certainly knew no pain. Little Lola misses her tremendously. But we will make it okay. What a wonderful staff! You too Kristin! Thanking you. Robert K.
March 7, 2020
I cannot say enough wonderful things about Dr. O'Bannan. I have a very nervous German shepherd, and I DREAD taking her to the vet because often times others have rushed with introductions and she then becomes scared and defensive. That was NOT the case here! Dr. O'Bannan was incredibly patient and kind to my girl, and showed genuine concern for our worries. She did diagnostic testing immediately, and my lady was diagnosed with pretty severe hip dysplasia and arthritis. I was devastated and very emotional, but Dr. O'Bannan made sure that we knew that we had plenty of options to help her continue to live happily and comfortably. She got her on medications, a new diet, and my sweet girl seems to be a lot more comfortable now. I am SO grateful to have come here and had the experience I did, and I know that the remainder of Sedona's care will be in great hands with people I can trust. Thank you!! 🐶💕 Rachel C.
March 4, 2020
They always go out of their way to see to our needs. Their prices are actually very good especially if you use one of their wellness plans. I highly recommend this place! Sandra H.
February 21, 2020
Staff was very kind and did not make me feel guilty about the choice to put her down like the place in Everett did. Dana S.
February 17, 2020
I am so thankful for this Vet Clinic. They have such a wonderful caring staff. Linda R.
February 14, 2020
Love all the staff! They have taken care of 2 pit mix dogs that we have. Very caring! Donna W.
February 6, 2020
I found out about you from a friend. My overall experience was excellent. Don't change a thing! Very good hospitality. Best vet I have ever been to! Marisol O.
January 24, 2020
They are super awesome and they saved our dog Moxie. Thank you so much! Mike P.
January 18, 2020
We found out about you from Google. Our overall experience was excellent. We are new to the area. Had to bring our cat in twice in two weeks from wounds from a cat fight. Staff were VERY accommodating and friendly. There were no fee surprises and they were professional. Five stars! And a beautiful facility!! Very clean. Jeff and Kyrstie S.
January 16, 2020
I found out about you from a friend. My overall experience was excellent. Everything was perfect. :) Unsigned
January 1, 2020
I want to say Thank you Medical Lake Veterinary Hospital. I brought a yorkie I was baby sitting for a friend of mine who is out of town. I want say thank you. For one thing you took New Year's Day holiday to be open. To me it shows you and your employees care about your community to be open on New Year's Day. You were all very loving and caring for that pup. I recommend this place 100%. I give Medical Lake Veterinarian Hospital 5 stars. Thank you all. Alicia W.
December 26, 2019
To our wonderful veterinarians and their fabulous staff, thank you for your always kind, gentle, and patient care of our beloved pets. We also appreciate your sense of humor! You kindness when we lost our dear old basset, Possum, will never be forgotten. Christmas joy and blessings to you all! Nicky and David S. and Hounds: Sarge and Kallie, Cats: Splash and Tuxedo, Horses: Big Ben and Moseby
December 23, 2019
Thank you for all the excellent care you provided to Squeaky. Jeri and Dennis
December 19, 2019
May Christ whose birth we celebrate, bless you all and those you love with good health, His true peace,and happiness. Thank you all for taking such good care of Meykah, Mazzi, Alexis, Maya, and Sophie. Tons of love, hugs, and prayers. Tammy and Scott R, Meykah, Mazzi, Alexis, Maya, and Sophie
December 17, 2019
Doctors and staff, Merry Christmas and Happy New Year! Thanks for all you do. Edie H. and Family, Luna and Akira
December 17, 2019
Merry Christmas and Happy New Year! In memory of Hanna the pig! Thoughts of her still make us smile now more than bring tears! Thank you to all the staff that cared for her and me over the years and for the compassionate care during her passing! Hope to someday view/visit your wonderful new facility. The best to all this holiday season and in 2020. Pam and Dan M.
December 11, 2019
Thank you for all you do! Jake and Peb, Augie, Bluto, DJango G.
December 10, 2019
I found out about you because a little bird told me. My overall experience was excellent. My experience would have been more enjoyable if there would have been more cookies. :-) Olivia L. (age 7)
December 10, 2019
Thank you for taking such good care of us throughout the year. Many licks, purrs, headbumps, and blinkie eyes! ❤ Nikki, Yardley, Minnie, and their Mom!
December 6, 2019
These guys are the best! I have had them out to work on my horses multiple times, once for porcupine quill removal (19 of them!!), and again for my mare with a fence injury to her face. They were able to save the entire flap of skin and stitched her back together with minimal scarring. Would highly recommend them! Caitlin F.
December 2, 2019
I found out about you from Fairchild AFB. My overall experience was excellent. You've taken care of my pets in the most amazing way possible! Savannah T.
December 2, 2019
My overall experience was excellent. It was warm. Unknown
November 29, 2019
To all of you at Medical Lake Veterinary Hospital. A little kindness goes a long way! You were so kind to Buddy. Helped me understand the circumstances and options for helping Buddy pass on peacefully. For all that and much more a big THANK YOU! Patricia W.
November 22, 2019
They are the best. Very caring. Lori L.
November 14, 2019
To all the staff, Richard and I want to thank everyone for taking such great care of our cat baby in her time of need. You are the BEST. Thank you so much. Richard and Kay C.
November 8, 2019
I found out about you because I live in Medical Lake. My overall experience was excellent. Justin
November 7, 2019
I found out about you because I live in Medical Lake. My overall experience was excellent — thank you. My experience would have been more enjoyable by providing wine and dinner (ha, ha!). Becky
November 5, 2019
Medical Lake Veterinary Staff, to say "thank you" wouldn't begin to express our enormous gratitude for your kindness during the loss of our dog, Zeke. We would especially like to thank Dr. Holly Hruza, Breena, and Aliesa for showing such compassion, gentleness, and respect during Zeke's final moments with us. This made a truly difficult experience bearable, because we felt like he was surrounded by love as he made his way to the Rainbow Bridge. From the bottom of our hearts — thank you. You are all appreciated. Luke and Angela G.
November 4, 2019
I found out about you from my mother. My overall experience was excellent. The coffee was on point! Austin B.
October 24, 2019
U R the best!! Rosie's Dad
October 15, 2019
I found out about you from Google. My overall experience was excellent. I have no clue how to make my experience more enjoyable. You guys take care of my babies so well. Everytime! Savannah and Kameryn S.
October 15, 2019
I found out about you after driving by. My overall experience was excellent. The staff is amazing! So caring and all seem to love the animals. It is difficult leaving our babies but you made it okay. Thank you for all you do and the care that you give our doggies. P.S. Love the cookies and radio station. Glorea W.
October 14, 2019
5 Stars. Dr. O'Bannan is one of the most caring veterinarians I have ever met. The staff has always treated us kindly. They truly do anything possible to provide a great service and experience. Crystal C.
October 11, 2019
I found out about you from a family friend. My overall experience was excellent. Everyone was very friendly and helpful. Mckenna W.
October 3, 2019
I found out about you by word of mouth. Excellent customer service! Exemplary staff! Herbert H.
September 14, 2019
Staff are very kind and compassionate. Difficult day for us made into a bearable day with this staff.❤ Lori R.
September 12, 2019
Dr O'Bannan and Crew, You are all our heroes for the great work you did with our sweet Abby. It was a traumatic time for her and for us and you smoothed the way with your kindness and steady hand(s). Thank you! We won't forget! Chuck, Noreen, and Abby S.
September 7, 2019
Absolutely amazing. Everyone here is so kind, patient, and understanding with all of our animals. Allie S.
September 4, 2019
Thank you all so much for your concern, care, and treatment of my loved cat Squirrel. Laura G.
September 3, 2019
Dr. Hruza is the best. Thankful MLVH has worked with us to give our pup the best treatment. Petra T.
August 10, 2019
Dear Staff, thank you so much for your care and all you did for Molly's comfort. Thank you for the nice card and you all showed such compassion. Wonderful people all of you! Bonnie C.
July 30, 2019
Dr. O'Bannan and staff, thank you for taking time out of your busy schedule to come to my home and euthanize Sir Ian on 5 July 2019. Your kindness to me and Sir Ian made "letting go" a little easier. You were kind, gentle, and very professional. Wishing you every success in your new Medical Lake Veterinary Hospital. Dee E.
July 15, 2019
I found out about you from Google awhile back. My overall experience was excellent. You are the best vet around. I feel like I'm visiting friends who care for my dogs as much as I do. Alyssa J.
June 11, 2019
My overall experience was excellent. We have come to Medical Lake Vet for years with several different animals. We love the doctors and staff. They have great attitudes, wonderful care, and superb skill. They are an important part of this community. Deanna
June 10, 2019
I have had a difficult time finding good veterinarians. Got fed up with the last one and thought I would give Medical Lake Vet Hospital a try since I have heard good things about them. Wasn't very optimistic, but boy was I pleasantly surprised. They are WONDERFUL! I love the doctor I saw with my pooch. She was fantastic. Very knowledgeable and nice. All the staff were kind and knowlegeable too. In fact, I was smiled at more times than I can count. Arnold and I were treated like we were special. We will be coming here forever. The drive is worth it!! Suzanne D.
June 4, 2019
Took my two pets there yesterday, Monday June 3rd 2019 and I loved the care both of my pets received. They explain everything through the process. I left there 100% happy client. Christine M.
June 1, 2019
I found out about you from a card in the mail. My overall experience was excellent. It was just great! You do not need to do anything to improve. Emily R.
May 31, 2019
My overall experience was excellent. There is no way you could have made my experience more enjoyable. Zeke and Brenda C.
May 24, 2019
I just wanted to thank you all so very much for your love and kindness to Rosie and us. I always knew she was in good hands. She was a fighter and full of spunk to the end. She is truly missed by us all. You are all in my prayers as you go through your move to the new place. God bless you all. Kathy A.
May 24, 2019
Dear Doctors and Staff, thank you for the kind words and the time you took to show your consolences for the loss of our pet Akisha. It was much appreciated. Edie H. and Family
May 10, 2019
To everyone at ML Vet, you're the best! Thank you all so very much for taking care of my precious cats today, and for being so kind to me with all my questions. I will miss Monahan forever, and will treasure every moment with Vivian Rae from now on. Lynn R.
May 4, 2019
I found out about you from Google. My overall experience was excellent. They saved my dog and puppies. There is nothing they could have done to make this experience better. They are amazing! Shelly K.
April 30, 2019
Dr O'Bannan went out of her way to help us when our sons cat was terminally ill. They are gentle, caring, and considerate. Lauren S.
April 15, 2019
Thank you Dr. O'Bannan and staff for taking such wonderful care of our sweet Taya! She and all 10 puppies are doing just super! You all are such a blessing! Cindy S.
April 10, 2019
If not for the knowledge and dedication of the staff at Medical Lake Veterinary Hospital my dog, Nigel wouldn't be here with me now. Rushed in on Saturday on an emergency basis, my dog was dying. He had impaled his internal organs with a 2 ft long stick. It was infected, had been there a while and had affected him neurologically. He was drooling, disoriented, in pain and shaking. The Dr took the time to find out what was causing it. Did the necessary exploratory surgery and 6 hours and 2 surgeons later, he made it through. I'm certain he would not if they had not been as determined and skilled as they were. Not expected to make it through the following 24 hours. He is back home, acting like himself and god willing he will be completely out of the woods soon. Thank you! Tina Z.
March 27, 2019
Thanks so much to Dr. Hruza! Our Molly sheep is looking much better today and the triplets are doing great! Jamie C.
March 26, 2019
Wonderful service and kind people! We have now had our dog, cat, horses and sheep all seen here. Jamie C.
March 25, 2019
Dear Dr. O'Bannan and Jenissa, A BIG warm hug and thank you for coming to our home and helping out with Gidget... She was a well ed cat and friend for 19 years. :-) I would recommend the kind of closure we had with her to everyone! It was so natural and tranquil...Alan had a dream this AM and said Gidget had come to him and looked so happy and peaceful! All is good at the Rainbow Bridge. :-) Thank you again. Joy and blessings! Wendy and Alan C.
March 25, 2019
I found out about you from a mailing in the Fall of 2018. My overall experience was excellent. We love the staff. Perfectly enjoyable! Now that we've met a vet -- we love that too! Cathy L.
March 22, 2019
My littlest pig Charlie was treated like a little king. The vet was very knowledgeable and caring and Charlie will be coming back for all his piggie doctor needs. Thank you! Natalie L.
March 14, 2019
Dr O'Bannan and the Medical Lake Veterinary Clinic Team, we always tell other people how great we think you are. Today we're telling you. Thank you for all you have done for our Murphey! John and Beth G. and Murphey
March 14, 2019
MLVH and Staff, thank you so much for helping Tali and I. You made it easier and she was loved. God bless you! Patti and the Pack
March 2, 2019
I was referred to you by another vet client. My overall experience was excellent. I have never experienced a more loving, courteous, family-friendly environment that offers affordable pet care for every income. When my 9 year old received a welcome card from your entire staff (individually signed), he read it out loud to our cat, Simba. My son was tickled to know you all cared about his kitty! God bless your staff! Holly S.
January 21, 2019
With special thanks to all of you! To know you is to know people wo are kind, considerate, and thoughtful. I am grateful for the special things you do. Thank you for your support, empathy, and friendship these past two years. Anna and I are so very very grateful to each of you. With love and prayers, Marian D.
January 16, 2019
I found out about you from friends, family, and online. My overall experience was excellent. Everyone was amazing. Thank you so much for taking such good care of Sushi. And thank you for keeping me informed every step of the way. Dallas and Sushi T.
January 5, 2019
Ladies, thank you for the lovely flowers, but most of all for the support you provided for Phoebe and me throughout this journey. It goes without saying that her quality of life was the result of your compassion and the divine guidance we all followed. Again, thank you! Candace, Nikko, Yardley, and Minnie B.
December 22, 2018
To all the staff at Medical Lake Vet Hospital, we want to thank you for all the love and care you gave Mocha and Harley all these years. You are special! Merry Christmas and a very happy new year! P.S. You will be seeing us with a new puppy someday. :-) Jim and Janelle H.
December 22, 2018
Thank you for the great care you gave to my Lily. Judy K.
December 22, 2018
I found out about you because I recently moved to Medical Lake. My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. You are awesome. Rene, Edward, and Max B.
December 17, 2018
I found out about you because I live in Medical Lake. My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. D'Leigh F.
Peace and joy to you at this special Christmas time and all through the coming year! Michael and Shari
May the season come softly and gently, brining you a feeling of wonder. Happy holidays to you all! Sheila W. and family
To Medical Lake Veterinary Hospital and all the people working there. Merry Xmas! Will, Tate, and Rusty
Thank you for all you do for our big "dog" family. You are appreciated. Patrick, Wendy, Kayla, Sparky, Blaze, Violet, and Daisy R.
To everyone, thanks for the card. It was very nice of you all. Happy holiday! Max, Rene, and Edward B.
Heartfelt wishes for a Christmas full of joy. Wishing you all happy holidays. Pat and Crackers A. Diane and Joe D.
Best wishes for a Merry Christmas and a Happy New Year! Thank you for the great care you gave to my Lily. Judy K.
Medical Lake Veterinary Hospital, wishing you all the special little joys of the season. Thank you for the card and for the love and tender care of our furry household. Diane and Joe D.
December 7, 2018
My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. Pam D.
December 6, 2018
Dr. Trina, Dr. Heather, Dr. Holly, and Ladies of MLVH, Merry Christmas! Merry, merry, and happy, happy! Thanks for taking such good care of us. Ms Phoebe Rose, Boots Yardley Esq, Nikko Yuk Verde Puffe, Ms Minnie Ming, and Candace B.
To the Staff of Medical Lake Vet Hospital, we would like to thank you for the kindness and compassion you showed us as we suffered the loss of our little dog Stella. We appreciate all that you did. Connie and Steve M.
Just wanted to say a thank you for all the kindness shown to Eric and myself Wednesday last, when we had to say goodbye to our sweet Sophie. It made it just that much easier. Also, for doing the heart shaped paw print, it has joined the ones for Lottie and Cossie we have. Sheila W.
November 14, 2018
I found out about you from the internet. Our overall experience was excellent. You did everything perfect with Nibbles. Will bring her back with her puppies. Paul and Char
October 9, 2018
To the doctors and staff at Medical Lake Veterinary Hospital, thank you for the care you provided to Freddy during his life. We appreciate your caring service and the extra years of life he had. Jeri M. and Dennis H.
Dr. O'Bannan and Staff, thank you so much for looking after my first baby. Tank sure did give us a scare. We appreciate you and your staff's dedication to try and find out problems we've been facing as he enters his elder years. The Berry's
July 20, 2018
My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. You guys are amazing! Thank you! Cassi N.
July 17, 2018
I found out about you online. My experience was great. Very informative, caring, wonderful staff, vet was great! Katherine H.
June 23, 2018
To all that works here, a note to thank you for your thoughtfulness and to let you know it really meant a lot. Thank you so very much for thinking about us at our time of need. All of you guys are awesome and were very good to Chase. He's going to be missed. Again, thanks to all of you! Edward and Rene B.
June 21, 2018
Dr. O'Bannan has been so kind and skilled with our rescue animals. We look forward to working with this veterinary clinic! Kit J.
June 6, 2018
Dr. O'Bannan and staff, we just wanted to thank you for all your help and support with Coco during her final days. She was an amazing dog with a love for four wheeling. Thank you for all that you do for all the local animals. We are blessed to have such wonderful vets in our community! We wanted you to have a picture of Coco doing her favorite activity. I swear she is smiling! I am sure we will be back in time with a new fur kiddo. Until then...thank you! Todd and Klarissa S.
June 5, 2018
Jenissa and Dr Hruza and Dr O'Bannan were so great to come all the way out. I feel so much better knowing that Bailey Bear will be getting better with the right rx. Apparently he has some arthritis. Sara W.
April 17, 2018
Just a quick note to say thanks for all that you do for our furry friends. Keep up the great work and have a furrtastic day! Jani M.
April 2, 2018
I found out about you via your website. My overall experience was excellent. You were very caring and have a remarkable environment. Nate D.
April 1, 2018
I just can't say enough! Thank you so much for making my externship so great! I had an awesome time and really enjoyed working with everyone! I wish you all the best of luck in the new hospital! Katie S.
February 16, 2018
Dear doctors and staff, it is with a very heavy heart that I write this. Our sweet Irish Terrier, Red, passed away on his 10th birthday, Valentine's Day. We will be bringing his ashes home the end of April to be buried in our yard. His glucose count went over 600 and River Ridge Vets (Arizona) felt his pancreas failed. I can't thank them enough for the care over the years as with you all, the wonderful care you gave Red also. Needless to say, Tom and I are heart broken. Red was such a good, tuned in dog. I feel he saved my life getting me back home from one of our walks. Thank you again for your wonderful care of our Red. Tom and Linda B.
February 10, 2018
My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. Lova ya! Donna W.
January 25, 2018
Thank you for your care and compassion and assurance when I came in last week. I was visiting from out of town with my mom in the hospital, so putting my Sadie Moose of 14 years down was extremely hard in an already emotional situation. Both you and Phenix did all you could to help and bring comfort. All I can do is say thank you. With the deepest of gratitude. I am so thankful for you all! Sara G.
January 25, 2018
Kind and knowledge staff make sure our Frenchie puppy is in good health. They're excited to see her when we visit, a doctor answers follow up questions if we call with concerns, and we trust their expertise. Highly recommend. Miranda R.
January 25, 2018
Exceptional love and care experienced at this vet clinic. Sara
January 22, 2018
Hello, I just want to write a little note to let Dr. O'Bannan and Phenix know that they were a blessing to us last Friday. My sister and I were in town because my mom is in the hospital and my sister's dog was in pain and up night after night. We were beyond the point of exhaustion and emotional, but Dr. O'Bannan reassured us that Sadie had lived a long 14 years and she just helped us feel confident in the fact that it was her time. Even though it was a hard thing to do, especially with everything else we were going through, it was the right thing to do. My sister misses her sweet companion of 14 years and we are feeling the void with her gone, but we are comforted knowing Sadie isn't in pain anymore. Dr. O'Bannan and Phenix were very compassionate and professional. We felt like it was the right place and right time because they were a comfort to us. Thank you Dr. O'Bannan and Phenix for all that you do to care for our beloved pets. Janel M.
December 22, 2017
We are forever grateful for you! Unsigned
December 22, 2017
Thank you for all you do! Patrick, Wendy, Tera, Kayla, Sparky, Blaze, Violet R.(and Daisy too)
December 22, 2017
Thank you for all the cookies! Sheryl, Dan, and cats
December 21, 2017
Merry and blessed Christmas to everyone at the Medical Lake Vet Clinic. Sammie, Kaiju, Penny, Brenda, and Kevin B.
December 21, 2017
To everyone in your office! Hope you have a wonderful Holiday Season! Thanks for all you did for Mack to make his life better! Steve and Patty C.
December 20, 2017
Medical Lake Veterinary Staff, thank you for taking good care of me! Bella H. and her Dad and Mom
December 17, 2017
Dear Dr. O'Bannan and Dr. Dutton and Staff, Thank you for taking such good care of our fur baby Chase! He loves his job as a therapy dog and your care helps him help others. God bless. Brendan, Ann, Natalie, and Nathan P.
December 15, 2017
Drs. Dutton and O'Bannan, Jeannette, and wonderful helpers, You all bring peace and joy to our furry loved ones (and to us)! Joe and Diane D.
December 15, 2017
Dr. O'Bannan and Staff, may the God of hope fill you with all joy and peace as you trust in Him so that you may overflow with hope by the power of the Holy Spirit. Romans 15:13 With love, Willy, Oliver, and Toby K.
December 14, 2017
Thanks for taking good care of Mama. I appreciate it. Robin M.
December 14, 2017
Thank you all for welcoming us, taking care of us during our loss of Scrawny, and tending to Fruit Loop (constantly), Spirit Ren, and Storm Tail. Merry Christmas to you all and have a wonderful 2018! Sonya M. and Faith M.
December 13, 2017
Thank you for coming out to see our sheep, look forward to working with you in the future to keep our flock healthy! Julie G.
December 11, 2017
Merry Christmas to you all, and a very happy and healthy New Year 2018! Thank you for all you do to keep our pets healthy and happy. Dave and Kaye R.
December 11, 2017
Ladies and Phenix, Thank you for your support on so many levels. I am truly blessed to have you guys as a part of my life. With much love, Candace, Jeff, Phoebe, Nikko, and Yardley
December 2, 2017
I'm enjoying my new giant Kong. It gets me out of bed on a cold winters day! Thanks for taking such good care of me! Hanna and Pam
October 22, 2017
Thank you for saving Murphy's life on the July 4th weekend! With his medication & proper diet he should live a long happy life thanks to everyone that works here!! He went from 20 to 16 pounds in 3 months and is only 1 pound away from his target weight. Pancreatitis is no joke!!! Wish I could add a picture. Heather S.
October 16, 2017
Your vet techs are awesome. I appreciate their effort in helping my lab feel better about being at the vet since she doesn't like new people. Plus they are always nice to reassure me when I am worrying about my babies. Amanda H.
October 7, 2017
Thanks for your kindness during this time (and always). We appreciate you more than we can say. Phoebe, Nikko, Yardley, and Candace B.
September 24, 2017
Yesterday I lost my best friend of almost 10 years. Edward was such a huge part of my life and family. Thank you all for the kindness and compassion you showed for Eddie. You made a very difficult experience into a beautiful farewell. I will eternally be grateful to all of you. Eddie was so much more than just a dog. Thank you for understanding that. Crystal
September 23, 2017
You are our neighborhood vet. My overall experience was excellent. Thank you so much for the extra comfort and support your staff gave during my pet's passing. The clay paw print and condolence card are a special touch. Anjeanette
Dr. O'Bannan, I wanted to thank you so much for helping our family at such a hard time withour sweet Talley. It meant the world to us that she was able to stay home with us at the end. Your kind thoughts, words, and actions helped us all through this difficult time. Thank you so much. Laura
September 1, 2017
Dr. O'Bannan, Phenix, Rachel, Jeannette, Dr. Dutton, Natalie, and Hannah we are simply grateful for people like you. We appreciate the loving care you gave to Amos in his last week. I appreciate the prayers and kind thoughts as I am still grieving his loss -- he was my special buddy. Dave and I are thankful that we have you to turn to in taking care of our pets. God bless! Dave and Deb
August 30, 2017
Thanks again Medical Lake Veterinary staff for reaching out to rescue several months back. This is Miss Sidda in her new forever home! She is happy, healthy and being spoiled rotten! Kathy
August 30, 2017
Miss you all. Finally found a clinic here we are happy with. Good vets but they do not love our fur babies the way you did, but are compassionate and kind. Betty
August 24, 2017
I found out about Medical Lake Vet Clinic from my neighbors. My overall experience was excellent. You are doing everything right. Nancy
August 19, 2017
Very sweet staff and they take awesome care of my fur babies & very fair prices. Recommended to all. Elita
August 9, 2017
My pups go there. Super sweet people, great docs. My littlest one just had dental work today. Lori
August 2, 2017
I found out about Medical Lake Vet Clinic because I live nearby. My overall experience was excellent. It was great! Marco
July 15, 2017
I found out about Medical Lake Vet Clinic from a friend. My overall experience was excellent. You were kind and personable to my pets. Aubra
June 28, 2017
I really want to thank you and your staff as always for doing an excellent job taking care of my Romeo. I'm sorry I didn't say anything when I was leaving, but I'm truly thankful for your willingness to enter in this field. Megan
June 25, 2017
Thank you Medical Lake Veterinary Hospital! You are awesome! Sidda thanks you for everything! Meds are working great, a doggy spa day took place and a little weight has been put on. Kathy
June 23, 2017
My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. Vickie
My overall experience was excellent. There is nothing you could have done to make my experience more enjoyable. Rachel
June 15, 2016
We are long time clients with two dogs and two cats. My overall experience was excellent. We always have a wonderful experience and our pets are taken such good care of. Great doctors and staff! Nicole
June 10, 2017
I found out about you from Yelp. My overall experience was amazing! There is nothing I can think of that would have made my experience more enjoyable. Everyone was great and so friendly. They treated my cat so well! Thank you! Brianna
June 7, 2017
I'm not usually one to write reviews, however I feel like it is necessary to write a review for this amazing clinic. We had an unfortunate experience at another vet clinic, and the staff at Medical Lake Vet Clinic was extremely quick to assist us with our needs. They have taken such great care of my Doxie Chloe during an extremely stressful time! I can't express enough how thankful I am for all of the amazing people that work in this clinic! From the front desk staff, the vet techs, to the doctors! They are all exceptional! Thank you all for welcoming us into your clinic with open arms!! Cortney
The Reardan Presbyterian Church and the Walk for Water participants would like to thank you for your generous door prize donation for our April walk. With your help, we were able to raise more than $1,400 for Water Missions, providing safe water and sanitation to communities all over the world. Thanks again. Virginia, Pastor Ward, Barleone, Wanda, Fern, Janyes, Celeste, Miller, Ruth, Lori, Craig, and Bonnie Jo
May 19, 2017
I found out about Medical Lake Veterinary Hospital because we recently moved to the area and you were the closest. My overall experience was excellent. You are the best vet we have been to in 25 years. Staff are competent and friendly. James
May 17, 2017
Your wonderful medical care means so much. You make the world a better place for all those whose lives you touch. I hope all the good care you give to others comes back to you. Thank you from the bottom of my heart. Lynne
May 15, 2017
Thank you for taking care of Zeke this past Friday. The staff were wonderful and kind to Zeke. Mary
May 13, 2017
You guys are amazing! I have never encountered such an awesome, compassionate, understanding and loving staff at a Veterinary Clinic. Stephanie
May 13, 2017
Drs. Dutton and O'Bannan (and the entire staff) went above and beyond to help save our precious rescue, Maggie. I cannot say enough about their dedication to their profession and their clients, staying late to do surgery and allowing us to interrupt their busy schedule with emergency visits. Even crying with us as we had to let Maggie go. Their skill and knowledge were very evident and I have the utmost confidence in their abilities. I cannot say enough good things about them and highly recommend them and this clinic to all pet owners. Lynne
May 15, 2017
They are the best. They have helped us through cancer and finally losing our babies. So sorry for your babies loss. Hugs. Lori
May 15, 2017
They are the best! Their care and dedication to their clients is just overwhelming. Lisa
May 15, 2017
We totally agree. Love, TAZ, PEBBLES,OZZIE, ALFIE, Dally,and CAMI (Donna)
May 16, 2017
I will never take my pets anywhere else. I love them all, they are so sweet and caring. Kerry
May 13, 2017
I found out about you from walking down the street. My overall experience was amazing. There is nothing you can do to make my experience more enjoyable. You are too awesome. Misty
May 9, 2017
To the entire office, Tim and I want to thank you for taking care of our girl Gussie. Your help and guidance to decide the best choice for our girl was invaluable. Helped us make a decision that we didn't want to face. It was one of the hardest things I have ever had to do and it was so comforting to know that you all loved her too! We can't thank you enough for all you did for her and for taking good care of Izzy too!!! We appreciated the card and the handwritten notes from all of you. Made us cry, but that's ok we cherished each thought. Tim and Nyla
May 9, 2017
Always so caring and compassionate! Thank you! Nyla
May 8, 2017
My overall experience was excellent. You always make it a good experience. Taz
May 1, 2017
I found out about you from my mom. My overall experience was excellent. I have recently been doing things on my own and the staff made everything very clear. Chloe
April 27, 2017
Dear ML Vet Clinic Staff:
Thank you all so very much for the kindness, care, and compassion you showed toward us and our beloved Hairy Dog. The care and professionalism with which that care was delivered by Drs. Dutton and O'Bannan was outstanding. We really appreciated all the thorough reports and explanations. I know all involved would have loved a different outcome, but Hairy was kept comfortable and he knew he was loved right up to the end. Fondly, Ross, Sherry, Ardan, and Olivia
April 11, 2017
I love everything about this clinic! I never write reviews but I just needed to express my gratitude for them. Everyone who works here is super sweet and caring for all of the animals that enter their lobby. I'm very impressed with how they handle everything and will definitely bring all of my four legged family to them! Causha
April 10, 2017
With special thanks to all of you. To know you is to know people who are kind, considerate, and thoughtful. To know you is to be grateful for the special things you do. To say thank you for the love, compassion, empathy, and care that you provided to Harry and our family is not enough. In your own ways to help us in our decision and comfort us in receiving your card was very important to us. We love the footprint ornament and treasure it very much. Our hearts are full with Harry's memory and the ways he blessed our family. You are special people in our community for all that you do. Thank you and may God continue to bless each and every one of you. With love and appreciation, Branden, Crystal, and Cole
April 3, 2017
I don't know what I would have done if it weren't for this AMAZING clinic and the angels that work here. After my dog was neutered, there were issues (that's putting the whole story into a really, really teeny tiny nutshell) and they were there for us. Thanks to them my very beloved Lance is on the mend, and they had certainly gained a new patient. I've only been there once with my boy, but I think I'd be hard-pressed to find a more compassionate clinic. Kaitlyn
March 28, 2017
My overall experience was excellent. Was wonderful as always! Unsigned
March 27, 2017
My overall experience was excellent. Our dogs are stubborn and the girls are good with them. Thank you. Amanda and Tami
February 27, 2017
Dear Medical Lake Vet Clinic,
On February 2nd, our family had to say goodbye to our beloved pup of 16 years, Samson. It was such a difficult decision for all of us. One that we didn't think would be quite as bad as it was. Samson was our rock...the constant...always there when we got home...always running when we called...unless his nose was on something! :-) Had to be true to his beagle self! A friend of mine recommended you with the highest compliments. I made the dreaded call and from the second I told our story, all I heard and felt was compassion. The appointment was made to come to the house and my questions were fully answered...all with care and compassion. Dr. O'Bannan and Breena were incredible at the house. You made something so difficult for us a lot better. You assured us and allowed us our goodbyes. Thank you for arranging the cremation. Samson's remains were back with us in just four days. Again, thank you from the bottom of our hearts for being so wonderful, professional, and caring. It means more to us than you'll ever know. John, Wanda, Taylor, and Zach
February 26, 2017
I was able to get a same day appointment. They took good care of my cat the prices were amazing. Aaron
February 25, 2017
I was so impressed by the staff and their hours of operation. They really cared about my cat. I was in and out. Kathy
February 14, 2017
Thank you for the card I love it. May Mr Gibbs rest in peace. Samantha
February 13, 2017
We miss you guys and Dr O'Bannan! Y'all were the best vet we've ever brought our pups too! They actually came willingly! Laura
Editors Note: These wonderful clients moved to Virginia. We miss them too!
February 7, 2017
I found out about you because my mom brought me. My overall experience was excellent. There was no way you could have made my experience more enjoyable. It was great. Ian
February 7, 2017
I found out about you because we live in Medical Lake and you were recommended to us. My overall experience was excellent. There is really no way you could have made my experience more enjoyable. I wish I was able to see how it was done so I could know if needed. [Patient had surgery.] Katherine
To the vet staff,
Thank you for your dedication and your care, for giving it your all for Harley. He was our beloved friend who we rescued from the shelter only to have you rescue him on more than one occasion by alerting me with his health concerns. Your unconditional love and endless joy will live on in our hearts. Barbara
January 30, 2017
I found out about you from driving by the clinic. I live down the street. My overall experience was excellent. You guys are wonderful! I can tell you girls are really passionate and really care about what you do. Marissa
January 20, 2017
I found out about you from a flyer. My overall experience was excellent. So friendly and efficient. Love to have such great service in a small community. Jodi
January 16, 2017
Thank you for taking care of our Murphy. Your prayers for him mean so much to us! Dave N Deb
January 9, 2017
Very loving staff. They seem to always try to accommodate any needs we may have. Missy
January 7, 2017
Amazing customer service and such friendly vets/techs. I take them there for my dogs shots and checkups and recently had to take my goat there. They diagnosed him, sent him home with medicine, and he's been getting so much better. So happy we have them in town! Lorren
January 6, 2017
Absolutely wonderful place. I will definitely recommend to friends and family. Stephanie
January 3, 2017
Very nice people here. Unsigned
Thank you for your gentle and compassionate care of our many pets! Nicky and David
December 28, 2016
2 days after surgery and he's doing fantastic!!! Thanks again Doc! Matt
December 26, 2016
Took my Brown Lab pup in for his second round of shots and a neuter today and he is recovering great! Thank you for taking such good care of him and making it so affordable. Happy New Year! Matt
December 17, 2016
I found out about you from Facebook. My overall experience was excellent. There is no way you could have made my experience more enjoyable. I had an excellent experience! John
December 8, 2016
Dr. Dutton, Dr. O'Bannan, and Staff: Thank you so much for your kindness and compassionate care given to our Molly over the past few years; especially as she was put to sleep recently. You all show the love of Christ in all you do. We are grateful! With love, The Secor Family
Thanks so much for taking care of my Dolly and Max! Sue
Thank you for taking such good care of us: Ms Phoebe Rose, Nikko Yuki Verde Puffe, and Boots Yardley Esq! Candace and Jeff :-)
November 23, 2016
Dr. Dutton and staff, thank you from the bottom of my heart. Thank you so much for the love and care that you gave to Piper. We always knew that she was in good hands when we left her in your care. The decision to let her go was very difficult to make. We miss her and I believe her spirit is here with us. On a lighter note, I also miss our trips to the office to see all of you. Again, thank you. Roberta and Mike
November 19, 2017
I found out about you from working on the clinic [installed new reception window and counter]. My overall experience was excellent. It is not possible to make my experience better. It was great. Thank you. Fred
November 16, 2016
You've been our vet for years. My overall experience was excellent. You all are wonderful. Jeannie
November 9, 2016
Dr. Heather O'Bannan and vet technicians, thank you again for saving Sophie's life. She was definitely one sick kitten. Thank you for your loving care and true dedication to saving our new family member, Sophie! You all have a way with our furry friends. Again, thank you for your hard work and for keeping all our family members healthy -- Arya, Maya, Alexis, Sophie, and Meykah. May God always bless you and yours forever. Lots of love, hugs, and prayers. Tammy
November 9, 2016
Dr. O'Bannan and fabulous staff, they say it takes a village to raise a child. And like that, it takes a team to heal a sick animal, in this case our sweet sick Sophie. We now believe Sophie was sick the moment we saw her and that the surgery [at another place] pushed her little body almost over the edge. We as a team got her better, thanks to all players. You should see her now as she runs and jumps and plays games with the other kittys (cats) and her best friend Meykah. All our best to you. Scott
November 8, 2016
Thank you for prescribing such an effective treatment program for Squeeky - at times it was a challenge, but the result was worth it. We are thrilled with his increased energy and improved health. Jeri
November 2, 2016
I found out about you from my roommate. My overall experience was excellent. There is no way you could have made my experience more enjoyable! Great job! Jessica
October 31, 2016
My baby shark Alice had a great visit today and was adored by everyone at the clinic! They provide the best Vet care I've ever experienced. Both of my little Corgi Monsters love coming to visit and play with everyone! Tara
Editors Note: Alice is a Welsh Corgi puppy who was dressed as a shark for Halloween. We love it when our patients dress up!
October 31, 2016
I found out about you online. My overall experience was excellent. There is no way you could have made my experience more enjoyable. Y'all were so kind and friendly and spirited [staff were in costumes for Halloween]! Elaine
October 26, 2016
The heart remembers thoughtfulness, kindness, and caring. And the heart remembers special people like you. We are so grateful for all your care of Mercury. Thank you for each time you gave her fluids/vitamins and your love. Mercury lives on in our (and your) hearts and in a pain free new home. You are very special vets and individuals. Diane and Joe
October 25, 2016
To all the staff (angels)-- You are more valuable to this community and our family than you'll ever know! Thank you so very much for all you do for Oakley and Dobby! The Sammons
October 15, 2016
My overall experience at Medical Lake Veterinary Hospital was excellent. You gals are the greatest! You always help. Dee
Kindness is a blessing and a gift. Thank you for yours. Thank you for your compassion and thoughtfulness. Cheryl
Thank you so much for taking care of Pessa! She is doing much better and wanted me to send you a thank you card! Thanks! Jeanne and Pessa
September 28, 2016
I found out about you because I live in Medical Lake. My overall experience was excellent. Everyone was very nice and professional. Jean
September 26, 2016
Thank you so much for helping us manage Mable's hip and joint pain over the past year! This time last year, before the Ostilox she is on, we had to carry her outside most times and thought letting her go was the only option. She will be 11 in November. Now she is happy, active and only has 10 lbs left to lose! Freya Ann
September 19, 2016
I found out about you from my grandma. My overall experience was excellent. There is "not much really" you can do to improve. Mark
September 17, 2016 Dear Dr. O'Bannan and everyone at the Medical Lake Veterinary Hospital, You are all an answer to prayer! When our older Alaskan malamute Sasha was in pain, we found you. You were so kind and loving--not only to Sasha, but also to us and to our other malamute, Bear, Sasha's ten-year-old puppy. Even though you were seven months pregnant, you sat on the floor with our two dogs! You made it so much easier for us to let Sasha go, and on our way home, we even saw multiple rainbows--always a sign to us of God's love. You checked in on us and also asked how Bear was doing. You even sent us a beautiful sympathy note signed by everyone in your office. Bear is doing better, but he still misses Sasha and doesn't like being left alone. We've moved to Tennessee, which was a difficult trip for all of us, but we made it. We've now lived in 11 states with many pets, but you're the very best doctor and clinic we've ever had. We hated leaving you! Thank you for all your love and compassion--as well as good medical knowledge and common sense. We pray you had or will soon have a healthy little baby in your family. Many blessings, Mike and Victoria
September 12, 2016
We want to thank you for all your care of our Buffy. We were blessed with a few more years with her because of all of you. God bless. Ed and Diane
July 26, 2016
Thanks so much to all of you, with Dr. Dutton and Dr. O'Bannan's expertise on NSAID pain relief, Mable has been able to have an active summer swimming and walking mild trails with us after a winter of having difficulty even walking down our steps all winter. As can see she is a Thankful girl!! Freya Ann
July 23, 2016
You were recommended to me by a friend. My overall experience was excellent. Wonderful staff: caring and compassionate, very efficient. Mary
Dr. O'Bannan and Staff, we have no words that our hearts can express the love, dedication, and compassion that comes from all of you. God blessed us with Mariah and her family 13 years ago. She as her parents knew how much we loved them. As we care for Willy and Oliver, we devote our love to the boys as God has loved us. We appreciate all of you and what God has given to you all: family, unity, love, and empathy. God bless you all! Erica
July 7, 2016
Thank you for taking such great care of Sid. Between having the greatest parents a boy could have and a Veterinarian Clinic watching out for him, Sid has it made. Tracie
June 24, 2016
Thank you Medical Lake Veterinarian Clinic for all your care with Oden. So glad he got a clean bill of health today. Oden thanks you too. He's back to his good old self. Sarah
June 21, 2016
I found out about you because I live here. My overall experience was excellent. Carolyn
June 20, 2016
I found out about you online. My overall experience was excellent. There is nothing you can do to improve my experience. You're all wonderful. Laura
Thank you for your thoughtfulness and kindness during Buddy's illness and for providing us with a comfortable and loving way for us to be with him during his passing. It will not be forgotten! Rob and Jen
I was very happy to learn that I was a recipient of the Medical Lake Vet Clinic Scholarship. Thank you so much for being so generous to the students of Medical Lake High School. Also a huge thank you for allowing me to job shadow at the vet clinic. It was an amazing experience! Ashly
Ladies, thank you so much for our t-shirts. We absolutely love them. And thanks for being an integral part of our cat family. You are very appreciated. Candace and Jeff
June 28, 2016
Thank you so much for selecting me as the recipient of your $500 scholarship this year. It will help fund my eduction at Olin College of Engineering in the fall. Jeremy
June 7, 2016
You have always been my vet. My overall exerience was excellent. You do not need to do anything different to make my experience more enjoyable. Tammy
June 6, 2016
My overall experience was excellent. If it's good enough for Rosie, it's good enough for us. Jim
June 3, 2016
Thanks for taking such great care of our pups Medical Lake Veterinary Hospital (and also for the warm sugar cookies in the lobby)! 😉 You guys are awesome! Chelsea
May 13, 2016
My overall experience was excellent. Devan was kind and made us feel much better about our situation. Unsigned
May 10, 2016
They have so much compassion with our family. They are really great with my pups. I've lost 2 of my babies this year and they have shown me nothing but love. Then I find out yesterday that 2 of their sisters are my students :-) ... great great family Lori
May 10, 2016
From the minute you walk in the door Medical Lake Veterinary is all about you and your pet. They (especially Devan) have helped me through 2 extremely difficult times. I have had a cat/s all of my life and I have never had a better experience. I am sadly without a cat at this time, but should that change there's no place like MLV! Thanks to all of you on behalf of Chloe and Missy and me! Nancy
April 1, 2016
Dear Doctors and Nurses! Thank you for everything you do and for making me feel better! I am so happy to be home and so glad that I am feeling better! With hugs, from Tommy
March 19, 2016
Marshmallow is doing well after surgery yesterday to repair his torn ACL. He's been a very good patient and has taken all his meds like a champ. He's done his PT for the day including a short, slow walk. Thank you very much for taking such good care of our big baby! Sherry
March 16, 2016
Had a great ck up today! Thank you Dr. Dutton and Devan for loving our big baby. Judy
March 16, 2016
My overall experience was excellent. It is always enjoyable!! :-) Jennie
March 15, 2016
Mable says "Thanks Dr. O'Bannan!" Over the last several weeks, her hips have been so bad that she was unable to walk well or climb stairs without assistance. Only 24 hours after starting an anti-inflammatory, she walked for close to two miles by the lake today, with no limp and very few breaks! Freya
March 15, 2016
We miss our Dolly. She passed away last Monday with congestive heart failure. We'd adopted her when she was 4 yr, with lots of allergies and she was a wonderful companion. Thank you to Dr Dutton and all the gals that helped us through this tough time. Mike and Susan
March 10, 2016
We had to make the decision on 2-27, a Saturday, to put our dog of 15 yrs down. Was the hardest thing we've had to ever do so far with one of our pets. Dr O'Bannan was SO kind and sweet, as were the rest of the staff, reassuring us that yes, that for his sake, was best to do. They explained everything to us and we sat with our boy till he was gone, and brought him home with us, it was like he was surrounded by family. We've had nothing but praise and positive comments to friends and family about Medical Lake Vet Clinic, and then yesterday, received a condolence card with a hand written message from all the staff and got the eyes watering again, but also reminded me of what a loving family Riley had with him at the end. Thank you ALL so much! Ken
Thank you so much for the paw print from my cat Copper. It meant a lot. Thanks again for your kind hearts! Meghen
February 20, 2016
Super friendly staff and Dr. O'Bannan is superb! They are a collective home run! Buddy can't wait to go back. Tammy
February 12, 2016
We have been using ML Vet Clinic for over 10 years now and I always feel like my dogs are in good hands...if they have any kind of procedure out of the norm, staff call to check up to make sure all is good once they are home. Staff are super nice and super caring....I would recommend them to anyone! Thanks!!! Nyla
February 11, 2016
Pixie says thank you! I was so impressed with Dr. O'Bannan and staff today!!!! Pixie the llama was so relaxed with them. Sorry Dr. Dutton....I do this all the time. Kimra
February 3, 2016
I found out about you from Google. My overall experience was excellent. The friendliest vet I've ever been to! Everyone is so kind and welcoming. My dog loves it here! McKenna
January 27, 2016
I found out about you from a "Welcome to the Neighborhood" flyer in the mail. My overall experience was excellent. You guys were great! Jenne :)
January 20, 2016
Minnie is feeling better! Thank you for seeing her! She loves the sample of food you sent home for her also! Thank you Dr. Dutton and staff. Andrea
January 20, 2016
Amazing staff! Minnie felt very comfortable here. Thank you for fitting us in on short notice!! Andrea Marie
January 16, 2016
THANK YOU for making a house call for my literal scaredy-cat. Her annual shots, getting her weight & a nail clipping were completed by the awesome vet & assistant. I recommend the Medical Lake Veterinary Hospital! Andrea
January 9, 2016
I found out about MLVC from another local business. My overall experience was amazing. This is the best clinic! Thank you so much for all your loving care of our doggies. The house call meant the world to our family. Glorea
January 6, 2016
Excellent care & excellent staff!. Very pleased with the care my dog has received. Mike
Drs. O'Bannan and Dutton, Heather, Amanda, Devan, and Staff, thank you once again for taking such good care of Maya, Alexis, and even Arya! You do a great job -- it's very much appreciated! With all of our love and prayers, Tammy, Scott, Maya, Alexis, and Arya
We appreciated your thoughtfulness this past year. Our house is quiet without Max, but your thoughtfulness helped relieve the sadness. Doug and Jane
Dr. Dutton, Dr. O'Bannan, and all your oustanding, wonderful staff, thank you for your always kind, patient, and friendly care of our many pets! And thank you too for your lovely Christmas card and coffee card. What a delightful and enjoyable surprise! Merry Christmas to all. Nicky, David, Possum, Kallie, Sarge, Splash, and Tuxedo
Thank you so much for the caring and compassion y'all showed us and the love you always showed our Amber. Thank you. Lori, Ronnie, Tom, Bella, Missy, and Rascal
December 10, 2015
So thankful to everyone who works there! My dog was not doing well but thanks to everyone there he is finally home! The entire staff was patient with all my questions and loving towards my dog! I definitely recommend them!!:) Hanna
December 10, 2015
Thank you for your amazing care of Spunky. It meant the world to us that he had such great care. The Walkers
November 29, 2015
We are so thankful for all of the ladies at Medical Lake Vet. All of our animals have been treated with such love, kindness, and compassion and with care that is truly the best of the best. I wouldn't trust my fur babies with anyone else. Thank you for all that you do! Kaley
November 27, 2015
My overall experience was excellent. Excellent service. Answered all my questions and saved me money! Chad
November 13, 2015
You ladies are the best! We are always so happy with the excellent care you give to our animals. Lisa
November 13, 2015
Dr. O'Bannan is the best. She is always there when I need for my horses. THANK YOU Dr. O'Bannan--you Rock!!!Jessica
October 28, 2015
My overall experience was excellent. It was purrfect. Stormie
October 26, 2015
I found about MLVC online. My overall experience was excellent. I scheduled an emergency visit for my dog. The doctors were very encouraging and helped diagnose our dog's arthritis. The docs here are amazing, loving, and kind. Tricia
October 15, 2015
Thank you all for helping Betsy when her labor stopped. All 5 babies are doing great! You are all appreciated more than you know. Blessings Cathy
Dr. Dutton, Dr. O'Bannan, and ladies at MLVC, words cannot express the gratitude we feel. Sulley's peaceful passing was in large due to the kindness and compassion you surrounded him with. We are truly blessed to have you in our animals' lives. Candace
Dr. Dutton, Dr. O'Bannan, Devan, Amanda, and Alyssa, thank you, all, for helping Spook hang on, and be comfortable while she hung on, and then for giving her a gentle and sweet journey to peace, serenity, and love. Your care for our animals is greatly appreciated. Diane and Joe
September 28, 2015
I found out about you because I live in Medical Lake. My overall experience was excellent. Thank you for taking such good care of Sophia! She is part of my family and you treated her as part of yours! Sophia
September 26, 2015
My overall experience was excellent. It is not possible for you to make my experience more enjoyable. What other vet would take an unscheduled patient at 4:50 pm on Saturday?! Lois
September 15, 2015
Dr. Dutton, Dr. O'Bannan, and Ladies, thank you so much for taking such good care of Boots Yardley throughout this entire process. We couldn't have asked for anything better. You guys are the "Best." Candace, Jeff, Phoebe, Nikko, and Doodles
September 11, 2015
They are amazing, we lost 2 babies in 2 months. Soooo caring and compassionate. Lori
September 11, 2015
I completely agree with you April. They are wonderful with all my cats. Sandy
September 10, 2015
Lily (on the left) is so happy to be home with her brother. ML Veterinary Clinic saved her life! Pancreatitis had gotten so bad we thought we would lose her. Her brother cried during the day without her! They were never separated (since birth 4 years ago). He's happy to have her back too. Connie
September 10, 2015
We love the wonderful team of ladies at MLVC! We lost our beautiful 11 year old girl a few days ago, and they were so compassionate and understanding as we were blubbering in their office! Thank you so much for being so awesome! April
September 8, 2015
I was an old Dr. Roloff customer. My overall experience was excellent. You are doing a spectacular job! Always friendly -- love your staff, love the doctors! Keep it up! May God bless your business! Unsigned
September 2, 2015
I found out about MLVC from the phone book. My overall experience was excellent. Everything is perfect. Love the doctors and staff! Wana
September 2, 2015
I found out about MLVC from a friend. My overall experience was excellent. Thank you for welcoming my animals! Aubra
September 1, 2015
We would like to thank you so much for everything you did for Snikers. She was more than family to us, and we know how much you all did for her to try to keep her here with us. Sorry this is coming a little over a month after her passing, but we wanted to find the right picture to send you. We will recommend you to all of our friends and we are thankful that you were recommended to us. Once again, thank you for all you did! The Lane Family
August 28, 2015
Thanks so very much for taking care of our dog's toe. She recovered so quickly! No problems at all and the rest of our trip went smoothly. Your excellent work and friendly staff were wonderful! Thanks again. Judy and Chris of Olympia, WA
August 20, 2015
Thank you for taking good care of our little man during his procedure yesterday! He was a bit groggy last night but seems to be feeling much better today. :-) Tiffany
August 5, 2015
My overall experience at Medical Lake Veterinary Hospital was excellent. There is no way you could make my experience more enjoyable. Donna
July 25, 2015
I want to thank you all for your kindness and compassion during a difficult time. You all were so great and helpful to me and I really appreciate it. I cannot think of a better place to bring my pets. Thank you. Foxie's parents
July 16, 2015
I took my dog there today and they got him back to me in less than 5 minutes. Gave him his vaccines and got a tick off of him. I will never take my animals anywhere else. Madi
July 7, 2015
Doctors and Staff, I would like to thank all those at Medical Lake Veterinary Hospital for your gentle, compassionate, and empathetic treatment to me and Kitty and thank you so much for your considerate condolences. Kitty and I met in 1996 at a Humane Society in Portland, Oregon. Occasionally I would stop and visit the critters with no intention of ever adopting one. During one visit, I saw Kitty in her cage. I took one look at her, removed the tag, and signed her out. We had an instant bond I really can't explain. I had no idea I could love a pet as much as I loved Kitty. Expecially now that she is gone. I truly miss her. I put some pictures on a disc that I would like to share. Bless all of you. Jim
June 13, 2015
I found out about you by calling your office. My overall experience was excellent -- it was pleasant, fast, and great! Jansen
June 13, 2015
I found you on the internet. My overall experience was excellent. Everything and everyone at MLVC was pleasant and you treated us and our pet like we were family. Crystal
June 10, 2015
I am so thankful to have found such amazing, caring, and genuine people to turn to when my "babies" aren't feeling well. The girls here take such amazing care of Oakley and Dobby. I recommend them to every animal parent I know! Denysa
June 8, 2015
You are terrific! Danna
May 19, 2015
We had to put our lab down yesterday and they got us in right away & were so kind and loving to our sweet Zoe. Thank you for helping us ease her pain and for the kindness to my family at such a difficult time! We are grateful! Highly recommended! Darcy
May 18, 2015
HooDoo & Chloe love going to see you all! Thanks for always taking such great care of my girls! Vianne
May 8, 2015
This vet's office is amazing!! Christine
May 7, 2015
Lucy does not seem to mind her bare chicken leg. Thank you, Dr. Dutton for your expertise and allowing Lucy's inner spirit match her body again !!! She will have plenty more kisses for everyone. ;0) Ardella
May 7, 2015
Dear Medical Lake Veterinary Hospital,
Thank you for taking such good care of my Lucy girl. She came in for her two week check-up today, and as per usual was very happy to visit. During her second week of recovery, I realized that she began sneaking back up on the couch. This is something she has not been able to do since January! Lucy says, everyone is absolutely fantabulous!!! Ardella
May 5, 2015
When you live on a small ranch you learn how to read and care for your animals. Someday you just gotta have help! Dr. Obannan came here on her day off to help me take care of Cassie Russell bottle fed goat. I just can't thank her enough! I loved meeting her and hope to call her friend. All of my vets are special and she sure makes the list!! Thank you! Samantha
April 28, 2015
Thank you all for allowing me to job shadow at the clinic. I had a fantastic experience and I appreciate it very much. Ryan
April 20, 2015
To Dr. Dutton and the staff at Medical Lake Vet Clinic, I want to thank you so much for all you did and your concern. Kiss wanted to thank you also. Thank you for all your loving care. Lots of love, Kiss
April 18, 2015
Everyone at MLVC was so nice! Got my pup checked out and he's feeling much better! They also sent a get well card for Aggie. Such a nice touch!:) Chelsea
April 16, 2015
We bring our puppy here and have since he was about 3 months old :) he LOVES going to the vet! All the girls here absolutely love our Gaston! It's refreshing to take him some place that knows his breed and gives us advice or tips for at home care! Thanks Girls!! Kyle Kait & Gaston
April 16, 2015
I would like to dedicate this message to the staff who not only are ...one of the most personable staff I have ever encountered but a staff that follows Christ. There are a number of words I can express and I would hope that most of you would agree, the first word I would like to use is care. Dr. Dutton and Dr. O'Bannan along with your staff are the most caring people. Not only do you care for the animals we bring into your clinic for help with their ailments, but you care about the people who come in that are struggling to see their loved one(s) hurting.
Psalm 94:17-19 If the Lord had not been my help, my soul would soon have lived in the land of silence. When I thought, "My foot slips," your steadfast love, O Lord, held me up. When the cares of my heart are many, you consolations cheer my soul. We all struggle, but we pick ourselves up because we are reminded that those four legged extended family members need your help. Lean not on your own understanding and lean on God and each other for it is he who is good, which in return has brought out a family within the clinic. Comfort is another word that comes to mind when I think of all of you, the comfort you provide the parents of the babies we bring in is a comfort that God has instilled in each of you.
2 Corinthians 13:11 Finally brothers, rejoice. Aim for restoration, comfort one another, agree with one another, live in peace; and the God of love and peace will be with you. Whatever your struggling with, leave it at the cross. When there are two or more in my name I am there. God is in that clinic and feel it when I am there with one of my kids or all of them. The point of this message is that you all need to lean on God and each other, and without each other who do you have? There is a special need for all of you in that clinic, it's not just for the animals you care for but it is also for each other. You all bring something special that God has put in you to share. I hope and pray that you all feel love from each other and embrace the challenges as a family. God bless my friends, my prayers are with you all. Erica
April 14, 2015
You love my dog like I do. It's good to have someone care. My overall experience was excellent. You could make my experience more enjoyable by playing "Homeward Bound" in the waiting room. :-) Joshua
April 13, 2015
Dear Dr. O'Bannan, We just wanted to say "Thank you" for caring for our cats so compassionately. It was a hard choice for us to make but it would have been so much harder if not for you both. Mokie was a lover and evening was his special time. I will miss him asleep on my chest. Nikki was the instigator. If someone was into mischief, you could bet she was the leader. Shelby would stand up on her hind legs if you put your hand down so she could get the full "head to tip of tail" pet. They will be greatly missed. Thank you again for being there for us during this tough time. Ronnie and Steve
April 13, 2015
Dr. O'Bannan, Dr. Dutton, and Jeannette, Thank you so much for your kindness and generosity! The chair that I received from you [Medical Lake Veterinary Hospital] through Cali is such a blessing. May God continue to bless you and your families! Shane
April 11, 2015
Jazzy and Maggie love their doctors, we LOVE scheduling and all services available :-) Alicia
April 11, 2015
I love taking my animals to a place where I know they will be treated as if they are family! The Ladies there are so nice and understanding. I will never go elsewhere! Thank you all for everything you have done for our four legged animals! Cathy
April 10, 2015
Wonderful experience every time. These people love animals and want to keep them healthy. Chris
March 26, 2015
MLVC Doctors and Staff: I cannot express how thankful I am for the sweet note you sent in the wake of my cat Oscar's death. Your compassion meant so much to me. Due to many circumstances, I wasn't able to fully grieve or even comprehend Oscar's loss when it happened, and your personal, thoughtful note helped me find closure and peace. We had Oscar for nearly 13 years, the longest of any cat and nearly any pet of ours. He was also our last remaining pet, and was a great comfort after our family dogs passed away. It was gut-wrenching to make the life-or-death choice for him, and I have felt a lot of guilt, but your note really helped. Most of all, your care of him and us through the whole process was such a blessing. You are gifted, compassionate people, all of you, and I pray you are blessed for it. I have enclosed a favorite picture of Oscar as a thank you for your years of care for him. Thanks to your payment plan and encouragement, I was finally able to get him the dental surgery he needed to live pain-free at last. I wish he could have enjoyed more years that way, but he was happy, even to the end, and I thank you for that. I am thankful I got to be with him at the end, and that I could be blessed by you all. Thanks so much; God bless! All the best. Lydia
February 16, 2015
Love the clinic. Have always taking all my pets there. Even as a kid. Sarah
February 12, 2015
We have been using ML Vet Clinic for over 10 years now and I always feel like my dogs are in good hands...if they have any kinda of procedure out of the norm, staff call to check up to make sure all is good once they are home. Staff are super nice and super caring....I would recommend them to anyone! Thanks!!! Nyla
February 10, 2015
Dear Dr. O'Bannan, Thank you for taking time out of your day to participate in our Career Fair. It means a lot to us that you have come and opened up the opportunity for our kids to learn about the field of veterinary medicine. Sincerely, Medical Lake High School Leadership
Editors Note: Dr. O'Bannan and Heather, Head Technician, presented at the Medical Lake High School inaugural Career Fair on February 6, 2015. They explained what it is like being a veterinarian and veterinary technician and how to get trained for the veterinary field. They also answered many questions. We are excited to help support our upcoming leaders in veterinary medicine!
February 4, 2015
Thank you, again and again...Dr. Dutton, Dr O, and ladies at MLVC, words cannot express the gratitude we feel. Sulley's peaceful passing was in large due to the kindness and compassion you surrounded him with. We are truly blessed to have you in our animals' lives. Candace and Jeff
January 19, 2015
So wonderful! I went there to get a check up for our newly adopted cat Mo. Mo is 21 pounds of love and we hope to be able to get him to lose weight. The veterinarian we had was Dr. O'Bannan and she was so sweet to Mo. She gave us a free bag of cat food to help our very large Mo lose some weight. I am so excited to get Mo to a healthier size and even more excited to have Dr. O'Bannan rooting for Mo. Well done Medical Lake Veterinary Hospital! Alana
January 16, 2015
Very happy with the service and care received at this clinic! Got my cat in immediately and gave her great care! Vianne
January 14, 2015
They saved our Jasper, need I say more? Oh and in under eight hrs. Thank you. Jonathon
January 5, 2015
Thank you all for helping Spook hang on, and be comfortable while she hung on, and then for giving her a gentle and sweet journey to peace, serenity, and love. Your care for our animals is greatly appreciated! Diane
Thank you for the love and care you give to Piper. She is Mike's baby and I know when she is in your care that she is in very good hands. Mike, Roberta, and Piper
Thank you for all you did during Bells' time with you and for caring for her until our Little Bella's passing. Thank you for all of your heartfelt wishes! We knew Bella was in good hands when she was with you! Thank you again. Thank you for the card. It was much appreciated! Amber, Cheyenne, Dakotah
Thank you all for all you do. Judy and Ron
Thank you all for your help with Sir Sophie. And for the wonderful sympathy card. I'll see you in March with a new kitten! Fae
Thank you for the sensitive and thorough care you give to our furry loved ones. Joe and Diane
Love your wonderful care of our family! Mike, Sue, and Family
Dr. Dutton and Dr. O'Bannan and your wonderful staff: The last 6 months without Kasey has been tough, but I know she is now in God's loving hands and I have an angel looking after me. Thank you again for the love and care you gave to Kasey. Kathy
Dr. Dutton, Dr. O'Bannan, and the other ladies of the Medical Lake Vet Clinic: Thanks for taking such great care of the cats. You are much appreciated. Candace and Jeff
Thank you all for your special care of Hanna. Pam
November 8, 2014
Dr. Dutton and her staff are amazing. Attentive and caring...and I'm not even talking about the patient care- that's towards the owners! My Boxer, Roxy, had been sick for a few days and when I needed a vet that was close and able to see her right away MLVC was there. They kept me up to date on her progress throughout the days she was in their care. Being military, it's always hard moving from place to place and having to find new docs, dentists, and vets but I would recommend MLVC to all my fellow Fairchild AFB members. Thanks MLVC! Brian
November 5, 2014
Thank you to the staff for their great care for Kevin again. 2 weeks in a row. I'm beginning to think he likes these ladies a little too much! Diagnosis, treatment and back home again and on his way to mending. Sandy
October 27, 2014
Thank you for the great care for Kevin (the cat), not my son-in-law. I appreciate the quick appointment, diagnosis and treatment. And it's such a bonus to see all the nice women that work there. It's so nice to have our vets here in ML and not to have to go somewhere else. Sandy
October 27, 2014
I'd like to thank everyone at Medical Lake Veterinary Hospital for their care, kindness and love shown to my sweet Chloe who crossed over the "Rainbow Bridge" last Friday. Chloe loved to be wrapped in her pink blanket, drank only from a regular drinking glass by the side of the bed, loved playing with big rubber bands (now on my wrist) and gave kisses right up to the moment before she passed over. I miss her terribly but am so grateful for all of you who made this whole journey, through good days and bad so much easier. You are all very special people. Rest In Peace My Sweet Baby. Nancy
October 24, 2014
I found out about you from church. My overall experience at your clinic was excellent. You guys are awesome --thank you so very much! Dan and Paula
October 14, 2014
Originally I discovered you on the internet. I rate your overall performance as Excellent+++. Best care in this entire area and very caring staff! Nancy
October 10, 2014
I found out about you when I drove by your animal hospital. My overall experience was excellent. Unsigned
September 25, 2014
Dr's Dutton and O'Bannan and all your staff (Amanda, Cali, Devan, Heather, Jeannette), my human and furry family and I cannot thank you enough for the love and care you have shown, and continue to show, us all. Diane and Joe
September 25, 2014
Dear Dr. and Staff, I want to thank you for the kindness and compassion you showed my daughter today, the 24th of September, when she lost her best friend, Ren. Being a vet tech for 20 years, I know the pain an owner feels when they have to make this decision. You eased her pain and for that I thank you. Robbie
September 18, 2014
We just moved here. My overall experience was excellent. There are zero ways you can make my experience more enjoyable. Thanks! :-) Samantha
September 17, 2014
Thank you for everything you do! Just wanted to say THANK YOU for the kindness you all showed at the loss of our sweet Cassie. Sheila
August 29, 2014
Thanks for taking good care of me this week. It was greatly appreciated. Phoebe Rose
August 28, 2014
Thank you all for your very heart felt condolences in regard to my dear friend Annie. You folks are a great asset to the community of Medical Lake! Summer
August 28, 2014
You are excellent. Everything was perfect. James
August 11, 2014
We live in the Medical Lake area. You are excellent. Can't think of a thing [to make experience better]. We love it here! :-) Donna
August 2, 2014
I am a long time customer. You are excellent. Your office is clean. I love that you play PLR! Your staff is friendly and you are the best! Lorri
July 30, 2014
A friend recommended you. You were excellent. Keep doing the same thing. Elinor
July 17, 2014
We were on vacation and saw your place. My overall experience was excellent. You all were awesome. You made us feel welcomed and I could tell our dog was in good hands. I was very impressed with the care she received and I appreciated being kept up to date on her progress. Thank you so much for the extra care you gave her. She's back to her normal self -- a true princess! Russ, Linda, and Snickers
July 12, 2014
They are so good with Clementine. Thank you so much for all you do for our fur babies. Christal
June 30, 2014
To all the girls at Medical Lake Vet, I greatly appreciate all you have done for me. I feel so much better! Riggs
June 30, 2014
Thank you so much all of you for taking such good care of our Big Boy. We missed him when he was gone, but "Oh those homecomings!" We all think the world of you girls. Thanks. Cassie
June 27, 2014
This is a vet clinic like no other! We have been taking our dogs to the Medical Lake Vet for years!! We loved Dr. Roloff whom has since retired but we are so blessed and happy that two INCREDIBLE veterinarians stepped in and took over!! My mom has a disability and cannot get around very well and they will come to her for a house visit! The assistants and technicians have always been a pleasure and I'm so confident in the care they provide! I live way up north and I still only bring my dogs to them! It's worth the drive :) I recommend them to anyone/everyone looking for a quality and compassionate veterinarian! Lindsey
June 24, 2014
Excellent. My dog was pretty nervous and the friendly fun atmosphere and the kind employees calmed her down. Thank you! Jeannette and Thumbelina
June 24, 2014
Excellent Plus because you love my Chloe! Nancy
June 18, 2014
Excellent. You all are very good with my dog Bear. Aleesa
June 16, 2014
Dr. O'Bannan, Dr. Dutton, and Staff, thank you for all your care and love you gave to Kasey. It extended the time I had with my little girl. All of my love and I am sure Kasey's too. Kathy
June 11, 2014
Excellent. Fantastic and knowledgeable staff! So caring and sincere. Sandy
May 29, 2014
Our dog Ricky received the best care possible. Dr. D and staff were excellent. They went above and beyond with the care given. Zeke
May 16, 2014
EXCELLENT SERVICE!! I'm taking all my current and future animals here from now on!! Anna
My overall experience was excellent. Loved the cookies. Very clean and friendly. Sam
May 9, 2014
Dr. Dutton, Dr. O'Bannan, and their lovely assistants: Thank you so much for fixing Chester's ear, especially since it was so obnoxious and hard to heal. Chester's "frequent flyer" status there was made bearable by all of you wonderful ladies -- we knew Chester was in good hands. We are so fortunate to have such a wonderful clinic in the community! Caitlin, Ryan, and Chester
Great manner. My overall experience was good. I was unaware that an exam was required for vaccination. Unsigned
My experience with you was excellent. There is nothing you can do to improve. You did purfect (Mittens)! Jami
March 8, 2014
My dog Shadow has severe arthritis and gets injections every 3 weeks -- your team is always so caring and understanding and really accomodates us when we have trouble getting to appointments. Thank you for all you've done for Shadow! Deena
Another productive visit to the vets as usual. Prompt, friendly, professional service. Can't ask for better than that and one happy cat. Thanks! >^..^< Candace
I trust the Doc and her team to take care of my pups. They do a great job and are always friendly. I feel they really care and the fact that I trust them with my babies, says it all!!! Thank you!!! Unsigned
Amazing service and great people. Jessie
Dr. Dutton and Staff are WONDERFUL! Jeannie
Great vet clinic. Tony
January 4, 2014
Very friendly, caring vet assistant and vet. Treated our cat as part of our family which she is! Thank you. Diane
January 4, 2014
I was here about 6 years ago. My experience today was excellent. Very friendly, caring vet assistant and vet. Treated our cat as part of our family which she is! Thank you. Diane
January 2, 2014
We appreciate you taking great care of Gizmo! Also for keeping us updated on his conditions! Thank you! Tom and Kelly
December 22, 2013
This has been a very tough year for us. Losing both Micah and Caezar within months of each other, just after my sweet husband had a stroke. As a result of this pain you came to our rescue. You had no idea who we were, yet you came to our home and helped us. You demonstrated God's love and kindness and we will always be grateful! We now have little Mitzi who is a joy to our lives. So we will have regular contact with all of you. We hope you have a Blessed Christmas and a wonderful New Year. Bob and Mary Anne
December 22, 2013
Thank you for your great care of Hanna [pig] over the last two years! The M*****'s
December 22, 2013
Thank you all for the love and care you have given Miss Kasey during the past year. Kathy and Kasey
December 20, 2013
Thank you for your dedicated care of all of our pets. Each one of you is a joy to know, by us and all of our non-human creatures (and a special thank you from Mercury). Diane and Joe
December 18, 2013
Drs. Dutton and O'Bannan and ML Vet Clinic Staff, Thank you so very much for all of your loving care you have given to Ms October, Alexis, and Maya! Ms October, Alexis, Maya, Tammy, Scott, and Brandon
December 17, 2013
Thank you for all you do all year long. You are the best! Lynn, Monahan, and Vivian Rae
December 12, 2013
Dr. O'Bannan, Dr. Dutton, and Staff, May God continue to strengthen and use you for His will and purpose in the surrounding community! Thank you for all you do professionally and for letting your light shine! Blessings and love, Blain, Cindy, Rachel, and Madeline
We thank all of you for your care of Max this fall. We wish all of you a Christ filled Christmas and a joyous 2014. The Raulston Family
November 17, 2013
Wonderful staff! Kimra
October 24, 2013
My overall experience was excellent. Thank you for taking care of our animals and helping them. Sheehan
October 18, 2013
Excellent. It was as enjoyable as possible. Unsigned
September 20, 2013
A friend recommended you. Excellent. There is nothing you can do to make my experience more enjoyable. You guys are wonderful and always willing to help with what you can. Thank you! Unsigned
September 18, 2013
I've been here for years. My overall experience was excellent. You did all you could to make it easy for our Bo. Lynn
August 12, 2013
Thank you to Dr. O'Bannan and your staff, a quick and correct diagnosis may have saved Harley for us, then when I called with a question on the weekend I was able to get the answers I needed and schedule her follow up for that Monday! Thank you so very much!!! Rob
July 16, 2013
A friend recommended you. Excellent. You had great communication. This was great! My cats are much happier. Mara
July 3, 2013
My dad recommended you. You are excellent. My visit was great! The vet and vet tech were wonderful with my dog! Dennis
My overall experience was good. Unsigned
May 7, 2013
Dr. O'Bannan and Staff -- We cannot thank you enough for the wonderful care you have given Jake, especially when we needed to make the ultimate decision. Heaven has gained another furry angel and we have so many great memories. Jake's career as a pet therapy animal touched so many lives and it was an honor to be a part of it. We will always miss him but have peace knowing he can see and run again. In time, we will give our hearts to another golden. You will see us again. God bless -- Brendan, Ann, Nathan, and Jake
May 1, 2013
My overall experience was excellent. It was purrrfect!! Bradleye
May 1, 2013
You are excellent. The only way you can improve is to provide a hook to hang up my coat in the room. Greg
April 20, 2013
You're our vet. Excellent. Thanks for all your help. Cynthia
April 4, 2013
Jeff and I would like to thank you for your kind card. Losing our little Arian was very hard for us. Her presence is still in our home, along with many years of happy memories. We'll always remember her. Thanks again. Donna and Jeff
April 3, 2013
We found out about you from our neighbor. I can't imagine how it could be more positive, professional, or informative. Ron and Judy
April 1, 2013
You were excellent. Answered all my questions and took very good care of my dogs! Janelle
March 25, 2013
I found out about you from a neighbor. This is such a better experience than the vet we had before. I wouldn't change a thing. Very courteous, professional. Thank you. Judy
February 7, 2013
The experience was very positive. Will NOT go anywhere else! Angela
January 26, 2013
You could not improve. You guys were awesome. Thanks for squeezing us in! Unsigned
January 8, 2013
You rock! Excellent!! Lynn
January 2, 2013
When a dog comes in with a panicked owner and a mouthful of quills, asking if you want the dog spayed was...surreal. However, I appreciated (greatly) that you were open on Saturday afternoon. Unsigned
December 8, 2012
You guys are awesome! Pixie
December 7, 2012
You are excellent. No suggestions to improve. Wonderful staff. Thanks. Barb
November 24, 2012
You are excellent. There is nothing you can do to improve my experience. Cindee
November 23, 2012
I have been using this clinic for years. Nice staff. Prompt service. You are excellent. Butch
November 23, 2012
Everyone is so nice and friendly. Don't change that! :) Tadda
November 22, 2012
They really DO care for your animals as if they were their own! Lyn
November 15, 2012
You are excellent. I miss being able to go back with my puppy for nail trims but it's understandable. LOVE the scale. :-) Unsigned
November 13, 2012
Very pleasant. Thank you. Unsigned
November 7, 2012
My overall experience was excellent. All the girls are pretty! Unsigned
November 3, 2012
You are excellent. The only way you could improve my experience is to cost less. Tami
Editor's Note: We compare our prices with other veterinary clinics so we can offer our clients the best value possible while still providing state-of-the-art medical care.
November 2, 2012
You are excellent! I will return. Unsigned
October 26, 2012
I want to thank everyone for being so kind during this difficult time for me. All of you have made coping with Roxy's loss a lot easier than I imagined it would be. For that I am beyond grateful for your love and support, and especially your understanding. I'm so thankful to have each one of you in my life! I'm so grateful there's all of you in the world. Devan
October 19, 2012
You are the best. Dr. Dutton is very knowledgeable and works well with both animals and humans! Nicole
October 9, 2012
My experience was perfect! My momma's boy dog loves you guys. Carla
October 2, 2012
You are excellent. Unsigned
October 2, 2012
You're excellent. We loved you... Unsigned
September 24, 2012
Lincoln County 4H told me you see goats here. :-) You did a goat C-section. It was fine. I so appreciate Dr. O'Bannan coming in so quickly on her day off!! She was so nice and accomodating and explained everything so patiently!! The staff were great as well. Terri, Rebecca, and Maggie
September 17, 2012
I have come here for a long time. You guys are excellent. You could not make my experience more enjoyable (great, warm, friendly, and knowledgeable)! Susan
September 11, 2012
We would like to thank all of you for your quick actions in saving our dog "OREO." You all went way out of your way. Thank you so so much. C.J., Brenda, and Oreo
September 12, 2012
You are a rare pair with a rare staff! Happy Anniversary. Congrats on your 1st year and thanks for taking good care of us. Spot, Lily, Phoebe Rose, and Sulley
Dr. O'Bannan and Staff, Just a small note to say THANK YOU for all your attention and what you did to help my family in this hard time. Losing Copper was difficult but knowing you did the best thing for him makes my heart a little more glad. He sleeps with his brother Snoopy and we will see them again some day. Again, thank you! Diane
September 7, 2012
You are excellent. It was enjoyable. They care for the dog right away and even stayed late so he could go home that night. Unsigned
August 15, 2012
I just wanted to give a big THANK YOU for opening up your doors and hearts to me. These past couple of months of working with everyone has been such as eye opener for me and my future. I'm going to miss working with everyone but I'm going to go on to make the same difference in every life I touch just like you guys do every day. I've never seen so much love and compassion for animals in one place like I saw just the first day I walked in here. I'm going to miss everyone but I'm definitely going to bring my furry little friends back. So its just good-bye for a short time. Once again, THANK YOU! From the bottom of my heart. Former High School Kennel Assistant
Many thanks for taking such great care of Cassie and for doing such a neat job of her surgery. Now if I could just find an easier way to get this eye ointment in(!!) and keep her head still at the same time. :-) Sheila
August 5, 2012
I was an old client of Dr. Roloff. You were excellent. Perfect care was given to my newborn pup today. Heather [technician] actually came to my house to pick up and drop off for me!! Everyone is so sweet and caring. Thank you SO MUCH!! Rebecca
July 23, 2012
I was referred to you by a friend. You saw Max. Excellent care. No need for improvement. Wonderful staff. Tracy
July 3, 2012
You guys did great. Couldn't ask for any better. :-) Jordon
June 15, 2012
You couldn't have made my experience with you more enjoyable. Thank you. Bill
June 4, 2012
You could not improve my experience at your hospital. It was great. Unsigned
May 31, 2012
Another vet recommended you. Made time for immediate care due to being out of state -- could not wait for days. Thank you! Mary
May 30, 2012
My overall experience was excellent. Nowhere to improve. Unsigned
May 23, 2012
You guys are excellent and life saving. Two of my pets had emergency situations and Dr. Dutton saved their lives doing CPR. Awesome. Would highly recommend. Pamela
May 23, 2012
You are the best. Thank you so much. Janel
May 4, 2012
Dear Medical Lake Veterinary Hospital staff,
We want to thank you for being there for us during this shocking and painful time. We really really really loved Ko U'i. He was the best dog we had ever known. This past Sunday afternoon Ko U'i was in bad shape, my husband was out of town, and I was at a loss as to what could possibly be wrong with him? Knowing Ko U'i was in a bad way my son insisted on sleeping on the floor next to him until the early morning when I could carry Ko U'i into your office. The moment Ko U'i and I drove up to your clinic on Monday morning -- before opening hours, unannounced, and without an appointment -- we were welcomed by your staff. Our horrible reality that Ko U'i had a condition that could not be fixed and that he would not make it through the next day was made bearable because you treated Ko U'i, my husband, my son, and I like we mattered. We consider your staff a godsend during Ko U'i's final hours on this earth. Thank you and God's continued blessings. Sam and Denise
Thank you all for your help with Harvey, trying to save him and when there wasn't hope, helping him pass on at home. He lived a short but happy life. He was such a happy, exuberant, loyal, and grateful dog. He will be missed. Ginger
April 28, 2012
My overall experience at your clinic was excellent. God bless you! Dave and Deb
April 22, 2012
You guys are top notch. Everything was great and all the staff were very nice. Unsigned
April 19, 2012
I think you girls are doing a great job. Kacey and Leroy like you! Deb and Jim
April 19, 2012
A friend referred me to you. You guys are excellent. Only way my experience could have been more enjoyable was to make it free.Shamee
April 5, 2012
The new staff are very friendly. I have enjoyed the comfort knowing my animals are still with the love I have been used to. Lorri
Your generous gift to benefit the Cathedral of Our Lady of Lourde's spring auction is very much appreciated. Your support helps our Parish in its ministries to the poor. Thank you! Auction Committee
March 17, 2012
My overall experience was EXCELLENT. The only way you could improve is to serve donuts with the coffee. Unsigned
March 16, 2012
Excellent. The only way I can think of where you could improve is to charge less. I was able to get us in last minute. You were extremely friendly, knowledgeable, and loving to my dog. Beth
March 14, 2012
You couldn't do better!! :-) Thank you Dr. O!! Max and I love you!! Laurie
February 23, 2012
Dear Dr. O'Bannan, I am so grateful that Paddy's procedures turned out as you had tried to assure me they would. What a difference a different anesthetic made! Last year's haircut turned out to be such a scary fiasco [prior to Dr. O'Bannan and Dr. Dutton purchasing MLVC]. My apprehension for this year's procedures was overwhelming. Thank you for your care and understanding. Debbie
To the Staff, Just a note to thank you for your kindness. I don't know what we would have done without y'all. Again we thank you. We deeply miss our "Tooter" but know he's in a better place. God bless y'all and your clinic. Jean and Leo
January 5, 2012
You guys are excellent! Everyone is so nice. Unsigned
Dr. Dutton, Dr. O'Bannan, and Staff, Thank you so very much for all your help with Emma. She is now eating well and feeling great. Dr. Jim and Sandy R.